Islamic Republic of Afghanistan
Ministry of Finance (MoF)

Civilian Technical Assistance Program (CTAP)
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The CTAP Overview:

overview

The Civilian Technical Assistance Program (CTAP) is a National Capacity Development program of the government of Afghanistan, designed to strengthen the capacity of Tashkeel staff and key ministries within the Government of the Islamic Republic of Afghanistan, whereby assisting public agencies to effectively deliver services to the public while supporting towards the successful implementation of the Afghanistan National Development Strategy (ANDS) and their prioritized programs.

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An Innovation that will sustain forever…

story-3-1Technical contributions and strong commitment from the CTAP TAs at the Ministry of Communication and Information Technology (MoCIT) found the most needed tool – The Training and Capacity Building Policy. The policy has so far resulted to systematic knowledge management and skills transfer within the organization.

MCIT is a key ministry in the framework of the Afghan government, characterized as one of the largest revenue generators for the organization, which has also made a remarkable progress in communication and IT areas in the country. Proper leadership and strong diligence are reasons that enabled MCIT to equip Afghanistan with the latest technologic facilities. Many telecom and mobile networks, digital TVs, fiber-optic and internet service providers are operative in almost every part of the country today.

Placed under the HR directorate of MCIT, the Capacity Development Department had a crucial role in bringing success to the ministry, through facilitation of the capacity building process. This included organizing workshops, seminars and training programs; selection and dispatch of officials to training; and conducting capacity building needs-assessment. Lack of training policy and procedures was, however, a big challenge putting the capacity building process at a slack pace, and therefore, making it difficult for the ministry to achieve goals as planned.  


story3-3CTAP Intervention:
This was when CTAP came in. Aiming to accelerate the capacity building process, CTAP technical advisors assisted the capacity building department of MCIT to draft a training policy. The policy covered all parts of the training cycle such as training needs-assessment, design, implementation and evaluation. A number of formats were also considered in the policy for the participant-roster, training schedule and training feedback. The policy suggested creation of a Resource Center to be a share-point for the training material. It also urged those who participate in trainings to share their findings with the other staff of MCIT through presentations and seminars. Once approved, the CTAP TAs helped the capacity development department to start implementing the training policy. Yet, utilization of all steps, particularly sharing the training material, in the training policy took some time and was finally accomplished after the deputy CIT minister provided his presentation.
Previously, sharing the training material, most importantly that of the trainings held abroad, was deemed a costly and time-consuming practice. After the training policy was approved, several MCIT staff took part in trainings outside the country but the experience and knowledge they obtained were never shared with other colleagues in the ministry. The capacity development director, thus, worked hard to arrange for presentations aimed at trading feedback on findings of MCIT staff from foreign trainings. One of the reasons employees were not willing to have these presentations was they did not realize the importance of them.

story3-4However at last, the capacity Development Director succeeded to hold the first feedback-presentation. The event sparked a wide presence of participants and ensured productive discussions and debate. During the presentation, the deputy minister shared his experience from a training he participated recently in Singapore. This was very effective, both, to reveal importance of the presentation to the participants, and to encourage their participation in future.  Inspired by this success, the capacity development director began preparing for more presentations on the recent study-trips of the MCIT officials to Turkey and Germany.